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Telephones (In-Room)

Local Calls

Dial “9” followed by the seven-digit number.

Operator Assisted Long Distance Calls

Dial “9+0+0”.

This service connects the caller with Century Link and provides options to use a calling card, place a collect call or bill a call to another number.  Operator rates will apply. Calls cannot be charged to room extensions nor can you accept collect calls in your room.

Reach the Hospital Operator

Dial “O” for operator assistance.

Dial Patient Rooms

To call patient rooms from outside the hospital, dial 331-3, plus the room number.

If at any time you do not wish to be disturbed by incoming phone calls, your phone can be placed in a “Do-Not-Disturb” mode.  Dial 884 and follow the instructions.  You will hear a confirmation that the Do-Not-Disturb Service is activated.  To deactivate the service, dial 884 and follow the instructions.

For telephone problems and repairs, please call the Help Desk at 865-374-4900.

Please note: Calls cannot be made to patient rooms between 10:00p.m. – 6:00a.m.


Patient Stories

  • Going Beyond the Limit

    Tammy Brooks arrived by helicopter at Fort Sanders Regional Medical Center at least 24 hours – maybe even several days – after suffering an acute ischemic stroke.

  • WATE-TV: East Tennessee man survives one of the deadliest types of stroke

    A local man survived the type of stroke that normally kills 80 percent of its victims. He’s doing so well, he just moved to Europe and is enjoying life to its fullest. It’s been three and a half years since Ken Harrawood suffered a stroke. It hit while he was driving to Y-12 for his first day of work with Bechtel. He now lives in Manchester, England.

  • WATE-TV: Technician who works with stroke patients becomes one himself

    Adam Hill gets the tools in place for the next life-saving surgery in the interventional radiology lab at Fort Sanders Regional Medical Center. As lead tech, Hill knows this place like the back of his hand. He never dreamed he’d be a patient receiving treatment here, suffering from a ruptured aneurysm, like so many patients he’s helped treat.

  • Fast Action Makes a Difference for Stroke Patient

    Since recovering from a stroke, Paul DeWitt appreciates simple pleasures that are easily taken for granted. He grasps a cup of coffee. He smiles and laughs. He even appreciates the ability to whistle.

  • Doctors Use Tiny Vacuum To Help Stroke Patients

    Jane Coleman heard her husband make an odd noise, “almost like hiccups but not exactly,” but when she turned to look at him, she knew immediately what was happening: He was having a stroke.

  • Free Wheelin’: Strokes change ride attendant’s perspective on life

    After suffering four strokes and receiving life-saving treatment at Fort Sanders Regional, Gilbert Rodriguez has a new perspective on life.