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Patient Representative

We welcome your concerns and comments about your stay at Fort Sanders.

Our Patient Representative is your resource for:

  • Advance Care Plans/Appointment of Health Care Agent
  • Compliments for staff
  • Complaints and grievance process
  • Hotel and lodging
  • Lost and found
  • Monthly parking permits for patients and families
  • Notary Public  (for health care related documents)

Contact the Patient Representative at (865) 331-1611, Monday-Friday,

7:30 a.m. – 4:00 p.m. After hours calls can be made to Nursing Supervisor by dialing “0” if you are inside the hospital or by calling (865) 331-1111.

Patient Stories

  • Back in the Saddle

    After spine surgery at Fort Sanders Regional, Michelle Rose is finally free from the suffering that held her back for so long.

  • Going Beyond the Limit

    Tammy Brooks arrived by helicopter at Fort Sanders Regional Medical Center at least 24 hours – maybe even several days – after suffering an acute ischemic stroke.

  • WATE-TV: East Tennessee man survives one of the deadliest types of stroke

    A local man survived the type of stroke that normally kills 80 percent of its victims. He’s doing so well, he just moved to Europe and is enjoying life to its fullest. It’s been three and a half years since Ken Harrawood suffered a stroke. It hit while he was driving to Y-12 for his first day of work with Bechtel. He now lives in Manchester, England.

  • WATE-TV: Technician who works with stroke patients becomes one himself

    Adam Hill gets the tools in place for the next life-saving surgery in the interventional radiology lab at Fort Sanders Regional Medical Center. As lead tech, Hill knows this place like the back of his hand. He never dreamed he’d be a patient receiving treatment here, suffering from a ruptured aneurysm, like so many patients he’s helped treat.

  • Fast Action Makes a Difference for Stroke Patient

    Since recovering from a stroke, Paul DeWitt appreciates simple pleasures that are easily taken for granted. He grasps a cup of coffee. He smiles and laughs. He even appreciates the ability to whistle.

  • Doctors Use Tiny Vacuum To Help Stroke Patients

    Jane Coleman heard her husband make an odd noise, “almost like hiccups but not exactly,” but when she turned to look at him, she knew immediately what was happening: He was having a stroke.