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G.E.M. Program Implemented at Fort Sanders Regional Medical Center

Posted on February 26, 2018 in Uncategorized

Growing Excellence through Me

The G.E.M. program was created to provide additional education and skill to staff providing direct patient care. G.E.M.’s primary focus is to give employees an environment to practice learned skills and grow as a team. The program develops a standardization of processes to increase overall quality and reliability, and includes training from departments touching all parts of the hospital.

Who can participate?

Any staff member that provides direct bedside care.

What does the program cover?

A sampling of topics discussed during the program include:

  • Customer service training
  • Personal growth and development
  • Patient satisfaction
  • Hands-on skill validation
  • Nutritional maintenance
  • Patient safety
  • Infection prevention
  • Regulatory compliance

How often do I attend sessions?

G.E.M. participants meet monthly, for six months.

Need more information?

Contact Rose Meza, RN, Transitional Care Unit Nurse Manager, (865) 331-1701, or Hannah Foust, Administrative Assistant, (865) 331-2388.
GEM Program Flyer (PDF)