Our staff often show extra compassion for their patients beyond the medical care they provide. Jessica Collins, a health unit coordinator in the pre-admission testing department, is one of our extraordinary staff members who went the extra mile for her patient.
One of Jessica’s coworkers nominated her for the FLAME Award because she witnessed Jessica’s interactions with a patient in the cafeteria. Jessica went out of her way to help this patient by buying her a meal before she left the hospital. Jessica’s coworker was so impressed with her actions to go above any expectations set in place, and says that she is honored to call Jessica her coworker. Thank you for your care and compassion, Jessica!
The FLAME Award was created by FSRMC’s Patient Family Partnership Council in 2018 to recognize our non-nurse employees who have gone above and beyond to improve the hospital experience for our patients and their family members. To nominate an extraordinary staff member, click here.