Richard Kincaid, an employee in Food Services, was awarded Fort Sanders Regional’s FLAME Award for going above and beyond to accommodate a patient’s spouse with specific dietary needs. The patient’s wife noted Richard went out of his way to make sure she was fed while at Regional and hand delivered dinner to her. She stated that for her, Richard was an angel in disguise during a very difficult time. When presented with his award, Richard replied, “That’s just what I do!” – a testament to his work ethic and devotion to caring for people.
The FLAME Award was created by FSRMC’s Patient Family Partnership Council in 2018 to recognize our non-nurse employees who have gone above and beyond to improve the hospital experience for our patients and their family members. To nominate an extraordinary staff member, click here.