Emergency Services
We provide different levels of service to a variety of patients with Emergent (life-threatening), Urgent (not immediately life-threatening) and Non-urgent needs in our Emergency Department.
Depending upon the severity of your illness or injury, you may not be treated in the order in which you arrived.
Thank you for your understanding and cooperation with our admission process.
Our goal is to deliver efficient, excellent emergency care. Our new Emergency Department is equipped with the latest technology including computerized patient tracking and a radiology suite with CT scanner and x-ray services inside the ER.
The new Fort Sanders Regional Emergency Department entrance is on the Lower Level of the Center for Advanced Medicine and can be accessed off Laurel Avenue. Covered parking is available in the Laurel Garage across the street from the Emergency Department patient drop-off area.
What would you do in a medical emergency? Although we don’t like to think about that, it’s good to be prepared… just in case. Keep a list of loved ones’ names, addresses, phone numbers, Social Security numbers, current medication (dosage and schedule) and insurance information. Also, know if they have a living will. You or a family member will be asked for this information upon arrival at the Emergency Department at Fort Sanders Regional Medical Center.
Inside the Emergency Department
You’ll benefit from timely, efficient care in the Emergency Department at Fort Sanders Regional Medical Center.
We have four emergency areas to serve you best:
- Results Waiting Area – separate waiting area for test/procedure results
- Priority Care Center – quick assessment and treatment for patients with non-life threatening emergencies
- Emergency Treatment Area – for patients who need quick help with medical emergencies including obstetrics/gynecology, orthopedic, and psychiatric problems, which may not be life threatening but still require emergency care.
- Trauma/Critical Care Area – for patients with life-threatening emergencies
To reduce waiting time
- Bedside registration – Avoid delays in the waiting room by taking care of paperwork at your bedside.
- Patient tracking system – We continually monitor your treatment and progress by computer.
- Radiology Room – CT and x-ray equipment is conveniently located within the Emergency area-not down the hall or on another floor.
Visitors
When a patient is being attended to in the emergency room, a visitor’s pass will be given to one family member. We encourage that family member to serve as the information contact for other loved ones. The hospital staff cannot give information to family members without an okay from the patient.