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Emergency Services

We provide different levels of service to a variety of patients with Emergent (life-threatening), Urgent (not immediately life-threatening) and Non-urgent needs in our Emergency Department.

Depending upon the severity of your illness or injury, you may not be treated in the order in which you arrived.

Thank you for your understanding and cooperation with our admission process.

Our goal is to deliver efficient, excellent emergency care. Our 31-bed Emergency Department is equipped with the latest technology including computerized patient tracking, Radiology Services inside the ER and easy access to Surgery, Intensive Care, and other vital areas of the hospital.

The Fort Sanders Emergency Department entrance is accessed via Laurel Avenue and 19th Street. Covered parking is available adjacent to the Emergency Department patient drop-off area.

What would you do in a medical emergency? Although we don’t like to think about that, it’s good to be prepared… just in case. Keep a list of loved ones’ names, addresses, phone numbers, Social Security numbers, current medication (dosage and schedule) and insurance information. Also, know if they have a living will. You or a family member will be asked for this information upon arrival at the Emergency Department at Fort Sanders Regional Medical Center.

Inside the Emergency Department

You’ll benefit from timely, efficient care in the Emergency Department at Fort Sanders Regional Medical Center.

We have three emergency areas to serve you best:

  • Priority Care Center – quick assessment and treatment for patients with non-life threatening emergencies
  • Emergency Treatment Area – for patients who need quick help with medical emergencies including obstetrics/gynecology, orthopedic, and psychiatric problems, which may not be life threatening but still require emergency care.
  • Trauma/Critical Care Area – for patients with life-threatening emergencies

To reduce waiting time

  • Bedside registration – Avoid delays in the waiting room by taking care of paperwork at your bedside.
  • Patient tracking system – We continually monitor your treatment and progress by computer.
  • Radiology Room – X-ray equipment is conveniently located within the Emergency area – not down the hall or on another floor.
  • Easy access – Surgery, Intensive Care and other vital parts of the hospital are close to the Emergency area.


When a patient is being attended to in the emergency room, a visitor’s pass will be given to one family member. We encourage that family member to serve as the information contact for other loved ones. The hospital staff cannot give information to family members without an okay from the patient. 

Patient Stories

  • Back in the Saddle

    After spine surgery at Fort Sanders Regional, Michelle Rose is finally free from the suffering that held her back for so long.

  • Going Beyond the Limit

    Tammy Brooks arrived by helicopter at Fort Sanders Regional Medical Center at least 24 hours – maybe even several days – after suffering an acute ischemic stroke.

  • WATE-TV: East Tennessee man survives one of the deadliest types of stroke

    A local man survived the type of stroke that normally kills 80 percent of its victims. He’s doing so well, he just moved to Europe and is enjoying life to its fullest. It’s been three and a half years since Ken Harrawood suffered a stroke. It hit while he was driving to Y-12 for his first day of work with Bechtel. He now lives in Manchester, England.

  • WATE-TV: Technician who works with stroke patients becomes one himself

    Adam Hill gets the tools in place for the next life-saving surgery in the interventional radiology lab at Fort Sanders Regional Medical Center. As lead tech, Hill knows this place like the back of his hand. He never dreamed he’d be a patient receiving treatment here, suffering from a ruptured aneurysm, like so many patients he’s helped treat.

  • Fast Action Makes a Difference for Stroke Patient

    Since recovering from a stroke, Paul DeWitt appreciates simple pleasures that are easily taken for granted. He grasps a cup of coffee. He smiles and laughs. He even appreciates the ability to whistle.

  • Doctors Use Tiny Vacuum To Help Stroke Patients

    Jane Coleman heard her husband make an odd noise, “almost like hiccups but not exactly,” but when she turned to look at him, she knew immediately what was happening: He was having a stroke.