Patient and Family Partnership Council | Fort Sanders Regional Medical Center, a member of Covenant Health

We are committed to continually improving the quality and services offered at Fort Sanders Regional. The most valuable feedback we receive comes from you – the members of our community, and the patients and families we serve. Because your experiences and ideas are important to us, we would like to invite you to consider becoming a part of our hospital’s Patient and Family Partnership Council.

The goal of this council is to bring together diverse members of our community, patients, family members and/or friends of patients, and health care professionals to discuss and collaborate on ways to make Fort Sanders Regional Medical Center the best hospital it can be.

Since its inception in 2016, the Patient and Family Partnership Council has been instrumental in initiating several hospital initiatives including:

“Ask Me”- a volunteer program that provides directions and escorts to patients and visitors on campus
FLAME Award – a recognition for the hospital’s non-nurse employees who have gone above and beyond to improve the hospital experience for our patients and their family members

The Council has also provided feedback to hospital teams focused on improving patient materials, such as the hospital’s admission booklets, food and nutrition options and wayfinding, including improvements to parking instructions provided online.

How can you help our council?

Perhaps you have been a patient at Fort Sanders Regional, and you have specific suggestions that would improve patients’ experiences when they are in our care. Perhaps you have suggestions about ways that our waiting areas could be more comfortable or welcoming. Or perhaps you have ideas about the kind of information that would be helpful to receive prior to a hospital visit.

Application Process

If you are interested in sharing your thoughts and ideas with us on an ongoing basis, and in working with hospital employees and managers to enhance the service, quality, safety and patient care at Fort Sanders Regional, we’d like to hear from you! Click here to complete our online application form.

Once applications have been reviewed, selected candidates will complete an interview process. Those chosen for the council will receive information about orientation, meeting times and locations, and other details. Meetings will be at Fort Sanders Regional Medical Center and will typically be held monthly during the early lunch hour, with a meal provided.

If you have questions, please call us at (865) 331-1111 or contact us electronically here.

Patient/Family Partnership Council Application for Patients and Family Members

Potential candidates will be asked to attend an informal discussion designed to share additional details about the council and your possible role. Those chosen for the councils will be notified of their selection and asked to attend an additional orientation session.

Name*

Please include your first and last name.
Phone*
Please enter a number where you can be reached.
Email*

Please enter a valid email address.
Address*
Street Address Address Line 2 City State ZIP Code
Have you ever been hospitalized at Fort Sanders Regional Medical Center for more than 24 hours?*
If you answered "Yes" to the above, how long was your longest hospitalization?
Have you ever been a care-giver for a patient who was hospitalized at Fort Sanders Regional Medical Center for more than 24 hours?*
If you answered "Yes" to the above, how long was the longest hospital stay of the person you were caring for?
How many times have you or a person you take care of been hospitalized at Fort Sanders Regional Medical Center in the last three years?
How would you describe your hospital experience at Fort Sanders Regional Medical Center?
What did the hospital do well during your stay or your loved one’s stay?
What could the hospital have done better during your stay or your loved one’s stay?
What would you like the hospital to learn from your stay or your loved one’s stay?
Did you or a family member ever receive services from Covenant HomeCare?*
If you answered "Yes" to the above, please tell us about your experience.
Did you or a family member ever receive services from Covenant Hospice?*
If you answered "Yes" to the above, please tell us about your experience.
Do you volunteer in your community?*
If you answered "Yes" to the above, for which organizations do you volunteer?
Do you feel comfortable working in groups, speaking up and providing input?*
Is English the language you primarily use when communicating?*
If you answered "No" to the above, what is your primary language?
Are you able to attend meetings at Fort Sanders Regional Medical Center during weekday evenings?*
Are you willing to take the necessary immunizations and submit to a background check to serve on the Patient/Family Partnership Council?*
Are you willing to sign an agreement promising not to disclose confidential information given to you in your role as a member of the Patient/Family Partnership Council?*
CAPTCHA

–>